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Refund Policy

Refund Policy

Thank you for shopping with Mystic Forest Studio! Please review this policy carefully before making a purchase.

 

Refunds: Due to the unique characteristics of my products, I am unable to accept returns or exchanges once the order has been processed. Please ensure you double check your order before completing your purchase.

 

Damaged upon delivery: If you receive a damaged or defective product, please take a photo or video of the item and the packaging at the time of opening. Send the photo/video to the email below within 3 days of receiving the package. I will review the issue and assist with a replacement or refund if applicable.

 

Cancellation: If you wish to cancel your order, you must do so within 24 hours of purchase by emailing mysticforestcrochet@gmail.com. Cancellations made after 24hrs will be denied.

 

By completing your purchase, you agree to the terms above. If you have any questions, please reach out to me.

Thank you!

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